DroneCommand™

End-User License Agreement

Last updated: October 20, 2026  |  Existing customer accounts must accept this version by November 23, 2026

Summary: This agreement governs your use of the DroneCommand software platform. An owner or administrator accepts this Agreement for the account when it is created, and again when an updated version is published. This is a license to use the software — you do not own it. For questions, contact us at [email protected].

Please read carefully. This End-User License Agreement ("Agreement") is a legal contract between you ("User," "you," or "your") and Drone Command, LLC, an Iowa limited liability company ("Drone Command," "we," "us," or "our"). DroneCommand™ is a trademark of Drone Command, LLC. Where this Agreement refers to DroneCommand as a party, that means Drone Command, LLC. Authorized Users use the Platform under the acceptance given for their account. If you do not agree to this Agreement, do not use the Platform.

Earlier versions. Versions of this Agreement before October 20, 2026 identified Country Road Drone Services, LLC, operating under the brand name DroneCommand, as the other party to this Agreement. This version identifies Drone Command, LLC, the company that develops and sells the Platform. For an existing account, this version applies once an owner or administrator of the account accepts it; until then, the version the account last accepted continues to apply. Country Road Drone Services, LLC is a separate company that uses the Platform. The version of this Agreement that applied before October 20, 2026 remains available at www.dronecommand.online/legal/archive/2026-09-08/eula.html.

Contents

  1. Definitions
  2. License Grant
  3. Restrictions
  4. Subscription and Payment
  5. Accounts and Access
  6. Your Data
  7. Regulatory Compliance
  8. Intellectual Property
  9. Third-Party Components
  10. Disclaimer of Warranties
  11. Limitation of Liability
  12. Indemnification
  13. Termination
  14. Updates to This Agreement
  15. Dispute Resolution
  16. Governing Law
  17. Mobile Applications
  18. Contact Us

1. Definitions

2. License Grant

Subject to your compliance with this Agreement and payment of the applicable fees, by you or on your behalf, Drone Command grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal agricultural drone operations management during the term of your active Subscription.

This license does not grant you any ownership interest in the Platform, its source code, or any component thereof. You are licensing the right to use the Platform as a service.

3. Restrictions

You may not, and may not permit any Authorized User or third party to:

4. Subscription and Payment

Access to the Platform requires an active Subscription, paid for by you or, for a first year bought through a dealer, by the dealer. Your subscription year starts at your first paid period (when any free trial ends) and renews on each anniversary of that date (your "subscription year"). Acres recorded during a free trial count toward your first subscription year. Prices may change with notice under "Price changes" below.

5. Accounts and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

Each Tenant's data is logically isolated within the Platform. You may not access or attempt to access another Tenant's data. Drone Command administrative staff may access Your Data as disclosed in Section 6 of our Privacy Policy, solely for operational support, security investigation, or legal compliance purposes. Your use of the Platform constitutes your acknowledgment of and consent to such limited access.

6. Your Data

Ownership. You retain all ownership and intellectual property rights in Your Data. Drone Command does not claim any ownership interest in Your Data.

License to us. By uploading or generating data within the Platform, you grant Drone Command a limited, non-exclusive license to store, process, and transmit Your Data solely as necessary to provide the Platform to you.

Data security. We implement reasonable technical and organizational measures to protect Your Data. However, no system is perfectly secure and we cannot guarantee absolute security.

Data export. You may export Your Data at any time during your active Subscription using the export features within the Platform. Exported data represents information stored in the Platform at the time of export; it may not include all internal audit logs, system metadata, or derived fields generated by Platform processing. If access to the Platform is paused because updated terms have not been accepted, you can still view and export your spray application records.

Data after termination. Upon termination or expiration of your Subscription, we will retain Your Data for a minimum of 30 days to allow you to export it, after which general data may be deleted from our systems. Spray application records are kept for at least five (5) years from the date of application, even after your account ends, and regardless of the 30-day general export window. Per-pilot pay rate, commission, and compensation records are subject to a separate minimum four (4) year retention period following termination of the employment or contractor relationship, as required by applicable federal and state wage and hour record-keeping laws.

Aggregate data. We may use anonymized, aggregated, non-identifiable data derived from Platform usage across multiple subscribers solely for internal product improvement and analytics purposes. This aggregate data cannot be used to identify you or your organization. We do not sell, license, or disclose aggregate data to third parties for their commercial use. These restrictions on aggregate data are binding on any successor, acquirer, or assignee of Drone Command in connection with any merger, acquisition, asset sale, or reorganization. Any transfer of the Platform or Drone Command's business to a third party is conditioned on the transferee's written agreement to be bound by these same aggregate data restrictions.

Tenant isolation. Drone Command implements logical data isolation between Tenant accounts and is responsible for the integrity of that isolation at the Platform level. In the event a software defect in the Platform causes Your Data to become accessible to another Tenant's account (a "cross-tenant exposure"), that event constitutes a breach of Drone Command's confidentiality obligations under this Agreement. Drone Command will notify you within 10 business days of discovering any confirmed cross-tenant exposure of Your Data and will cooperate with you to assess the impact.

Data breach notification. In the event we discover a security incident that results in unauthorized access to, or disclosure of, Your Data, we will notify you in accordance with our Privacy Policy (available at dronecommand.online/privacy.html), which is incorporated into this Agreement by reference for purposes of breach notification obligations.

7. Regulatory Compliance

The Platform is intended to help operators organize information relevant to applicable agricultural spray record-keeping requirements. You are solely responsible for:

You have exclusive responsibility for complying with the laws that apply to your operations and records, and the Platform is not warranted as suitable to establish that compliance.

The Platform is a management tool only. Drone Command does not provide legal, regulatory, or agronomic advice. We make no representation that use of the Platform satisfies any specific regulatory requirement.

Records as documentation. Spray application records you generate within the Platform may serve as a record of application and may be used in regulatory audits, inspections, or legal proceedings. You are solely responsible for ensuring that all records are accurate, complete, and sufficient for any regulatory or legal purpose. Drone Command makes no representation that Platform-generated records will satisfy any evidentiary standard, inspector's requirement, or court's burden of proof. We recommend you maintain independent backup copies of all application records outside the Platform.

NOTAM and airspace filings — automated filing feature. The Platform includes a feature that automates the submission attempt of UAS airspace notifications to 1800wxbrief.com. "Automated filing" means automated transmission of data — it does not mean guaranteed, legally sufficient, or FAA-confirmed filing. The following sub-provisions govern this feature. By enabling automated NOTAM filing, you acknowledge and agree to all of the following:

(a) Agency disclosure. When you enable automated NOTAM filing, you authorize Drone Command to act as your limited agent solely for the mechanical act of submitting NOTAM data to 1800wxbrief.com. This authorization does not transfer to Drone Command any regulatory responsibility for NOTAM accuracy or FAA compliance, which remain your sole obligation as the certificate or COA holder. Drone Command's role is transmission only; you remain the responsible party in the eyes of the FAA for every filing made on your behalf.

(b) Credential authorization. By entering your 1800wxbrief.com credentials into the Platform, you expressly authorize Drone Command to store those credentials in encrypted form and use them to authenticate to 1800wxbrief.com for the sole purpose of submitting, amending, and cancelling UAS NOTAM filings associated with your jobs. This authorization is limited to NOTAM operations; Drone Command will not use your credentials for any other purpose. You are responsible for ensuring that automated submission through stored credentials is consistent with your 1800wxbrief.com account terms. Drone Command does not represent that automated credential-based submission is expressly permitted by 1800wxbrief.com's Terms of Service. If 1800wxbrief.com restricts, blocks, or terminates the automated submission pathway for any reason, Drone Command will notify you within 2 business days. Drone Command is not liable for consequences of 1800wxbrief.com enforcing its Terms of Service against your account. Upon disabling the feature, change your 1800wxbrief.com password immediately.

(c) Data responsibility split. NOTAM filings contain both data you provide and data the Platform computes from your inputs. Your responsibility covers: field boundary accuracy, target dates, aircraft N-number, and COA identifier you have entered or configured. Drone Command's responsibility covers: polygon coordinate conversion, buffer calculations, effective time window derivation, and other platform-computed values. A "Platform calculation error" means an objective malfunction causing output values to materially deviate from the Platform's documented behavior — it does not include approximations inherent in polygon simplification, temporal adjustments made to comply with 1800wxbrief.com's advance-time requirements, or discrepancies between your expectation and a correctly computed result.

(d) Coordinate computation. The Platform automatically computes NOTAM polygon coordinates from your field boundary data plus a configurable buffer distance (default: 300 feet). This buffer is a platform default and is not tailored to your spray drift, actual flight path, wind conditions, or equipment. You are responsible for reviewing the displayed NOTAM polygon before any flight and confirming that it adequately encompasses your entire intended flight area. You may adjust the buffer distance in your account settings. Drone Command is not responsible for enforcement actions arising from operations outside the filed polygon where the discrepancy originates from your field boundary data or from an inadequate buffer setting you did not adjust.

(e) Automatic time window adjustment. IMPORTANT: If the Platform's scheduled filing task runs when the configured effective start time is within 25 minutes of the current time, the Platform will automatically advance the effective start time to 25 minutes from the moment of filing. This adjustment happens without a separate notification. The adjusted time is saved to your NOTAM record and is the time filed at 1800wxbrief.com. Any flight operation you begin before the adjusted effective start time will not be covered by the filed NOTAM, regardless of your originally intended start time. Always confirm the effective start time shown in the Platform dashboard matches your planned flight start before commencing operations. Drone Command strongly recommends scheduling filings with at least 24 hours of lead time to avoid time adjustments.

(f) Aircraft N-number fallback. If a spray job has no specific aircraft assigned, the Platform will use the default aircraft N-number configured for your account. You are responsible for: (i) keeping your account's default aircraft N-number accurate; (ii) verifying the N-number shown on each NOTAM filing before flight; and (iii) ensuring the aircraft you operate matches the N-number in the filed NOTAM. Drone Command is not responsible for enforcement actions arising from an N-number mismatch where you failed to assign a specific aircraft to the job or maintain an accurate default.

(g) COA accuracy obligation. If your account is configured with a COA identifier, the Platform will include it in all automated filings without validating its currency, geographic scope, or operational scope. You represent and warrant that your COA is current and covers the geographic area, aircraft, altitude, and type of operation for each NOTAM filed using it. You agree to promptly update or disable automated filing if your COA expires, is revoked, modified, or superseded. Drone Command is not responsible for regulatory consequences arising from filing under a COA that does not authorize the subject operation. You agree to indemnify Drone Command from any FAA enforcement action or investigation arising from your use of an inapplicable or expired COA, to the extent not caused by a Platform calculation error.

(h) Filing status definitions — do not fly on "Filed" status alone. The Platform displays intermediate filing statuses. "Filed" means the Platform successfully submitted your data to 1800wxbrief.com — it does not confirm FAA receipt or publication of the NOTAM. "FAA Verified" means the Platform received independent confirmation via the FAA NOTAM Management System API, which typically polls every 2 hours after submission. You should not commence flight operations relying solely on a "Filed" status. Wait for "FAA Verified" or independently confirm NOTAM visibility at 1800wxbrief.com or the FAA NOTAM portal before any flight where NOTAM validity is operationally critical. Drone Command commits to displaying a real-time in-application warning when a NOTAM is in "Filed" (unverified) status to reinforce this limitation at the point of use, in addition to this contractual disclosure. Drone Command is not responsible for mid-air conflicts or enforcement actions arising from commencing operations before FAA verification is complete.

(i) Automated filing notification and failure alerts. Filings are submitted by a background task that may run while you are offline. You acknowledge that you will not be present to review data at the moment of submission for scheduled auto-filings. The Platform will use commercially reasonable efforts to set filing status to "Filing Failed" if automated submission fails after repeated attempts, and will make commercially reasonable efforts to alert you via in-platform status and email. You agree that you will not commence flight operations when filing status is "Auto-Filing In Progress," "Queued," or "Filing Failed." A status of "Filing In Progress" does not confirm that submission has been or will be completed. You are responsible for monitoring the Platform dashboard before each flight and ensuring filing status has reached "Filed" or "FAA Verified." Drone Command is not responsible for enforcement actions arising from flight operations when filing status was unresolved or failed.

(j) Rate limiting delays. The Platform applies rate limits to NOTAM filing operations. If a rate limit is encountered, your filing may be delayed beyond the scheduled filing time. Rate limit delays may also trigger the automatic time adjustment described in (e) above. Drone Command is not responsible for filing delays caused by rate limiting, provided the Platform updates your filing status to reflect any delay.

(k) Automatic NOTAM cancellation. When you mark a spray job as complete, the Platform will automatically submit a cancellation request for any active NOTAM associated with that job. Any flight operations after NOTAM cancellation will occur without a valid NOTAM. Do not mark a job complete until all flight operations for that job are finished. If you need to return to the field after marking complete, file a new NOTAM before resuming flight. Drone Command is not responsible for enforcement actions arising from operations after automatic cancellation triggered by your job status change.

(l) Platform liability for calculation errors — capped. To the extent a Platform calculation error (as defined in (c) above) causes incorrect NOTAM data to be filed, Drone Command's liability is limited to re-attempting the filing and notifying you of the discrepancy. Drone Command's financial liability for any such error shall not exceed the lesser of three months' subscription fees paid by you or $500, and shall exclude consequential, indirect, special, incidental, or punitive damages, including FAA civil penalties, legal defense costs, third-party personal injury claims, and crop damage claims. This cap governs claims arising from the filing itself.

(m) Part 107 scope. The Platform's automated NOTAM filing feature is designed for operations conducted under 14 C.F.R. Part 107. If your operation is conducted under 14 C.F.R. Part 137 (agricultural aircraft operations) or any other regulatory authority, additional or different requirements may apply. You are responsible for determining whether this feature satisfies your applicable regulatory requirements. Drone Command does not represent that this feature complies with Part 137 or other non-Part-107 requirements.

8. Intellectual Property

The Platform, including its source code, design, user interface, algorithms, documentation, and all associated intellectual property, is and remains the exclusive property of Drone Command, LLC. This Agreement does not transfer any intellectual property rights to you.

DroneCommand™ is a trademark of Drone Command, LLC. You may refer to "DroneCommand" by name in truthful, factual descriptions of the products and services you use — including in marketing materials, grant applications, regulatory submissions, and business communications — provided that such use does not falsely imply endorsement, partnership, or affiliation beyond your role as a subscriber, and does not constitute false statements of fact. You may not use our logos, stylized marks, or trade dress without our prior written consent. Nothing in this Agreement prohibits truthful, factual, non-deceptive references to DroneCommand by name.

If you provide feedback, suggestions, bug reports, or ideas about the Platform (such as feature requests or workflow descriptions), you grant Drone Command a perpetual, irrevocable, worldwide, royalty-free, sublicensable, non-exclusive license to use, reproduce, modify, and incorporate that feedback into the Platform or any successor product, without restriction and without any obligation to compensate you. This license survives termination of this Agreement. This license does not extend to commercializing your ideas as standalone products, licensing your feedback to third parties for their independent use, or claiming ownership of your proprietary workflows or operational methods. You represent that any feedback you provide is your original work or that you have the right to grant this license. You are not required to provide feedback, and we have no obligation to implement any suggestion. If your feedback contains proprietary or confidential information, do not disclose it; any unsolicited feedback is provided without expectation of confidentiality, attribution, or compensation.

9. Third-Party Components

The Platform incorporates certain open-source software components. Your use of those components is subject to their respective open-source licenses, including:

Nothing in this Agreement limits your rights under any applicable open-source license. A complete list of third-party components and their licenses is available upon request.

The Platform may integrate with third-party services (such as payment processors or mapping providers). Your use of those services is governed by the respective third party's terms, not this Agreement.

10. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

Drone Command does not warrant that:

Agricultural outcomes — including yield, pest control effectiveness, or regulatory compliance — depend on many factors outside Drone Command's control. We make no guarantees regarding agricultural results of any kind.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT shall Drone Command, LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or cost of substitute services, arising out of or related to this Agreement or your use of or inability to use the Platform, even if advised of the possibility of such damages.

AGGREGATE CAP: Drone Command's total cumulative liability to you for any and all claims arising from this Agreement or the Platform shall not exceed the greater of (a) the total subscription fees, acre overage and prepaid acre blocks paid by you or on your behalf in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) five hundred dollars ($500).

The exclusions and cap above do not apply to: (a) claims arising from Drone Command's gross negligence (as defined under Iowa common law, meaning conduct that constitutes a substantial and unjustifiable risk of harm representing a substantial deviation from ordinary care), willful misconduct, or fraud; (b) Drone Command's breach of confidentiality or unauthorized disclosure of Your Data, except a cross-tenant exposure as defined in Section 6, which remains subject to the exclusions and cap above; (c) indemnification obligations under Section 12; or (d) any liability that cannot be limited under applicable law. For purposes of clause (a), a Platform behavior that is expressly disclosed in this Agreement — including the automated time-window adjustment described in Section 7(e), the 300-foot polygon buffer described in Section 7(d), and the "Filed" status meaning described in Section 7(h) — does not constitute gross negligence solely by virtue of that behavior, because affirmative advance disclosure of a known limitation is evidence of ordinary care, not a deviation from it. Gross negligence requires conduct beyond what is disclosed, such as knowingly transmitting materially false data or deliberately concealing a failure.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Drone Command, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to the items listed below; provided, however, that this indemnification obligation does not apply to the extent the claim arises from Drone Command's own gross negligence, willful misconduct, or fraud:

13. Termination

By you. You may terminate this Agreement at any time by cancelling your Subscription and ceasing all use of the Platform.

By us. If you breach any provision of this Agreement, we may terminate it by written notice if you have not cured the breach within 10 days of that notice. We may suspend or terminate your access to the Platform immediately, without a cure period, only if:

Effect of termination. Upon termination, your license to use the Platform ends immediately. Sections 3 (Restrictions — to the extent applicable to data or information accessed during the subscription term), 6 (Your Data — post-termination retention), 7 (Regulatory Compliance), 8 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 15 (Dispute Resolution), 16 (Governing Law), and 17 (Mobile Applications — to the extent it concerns a Mobile App you obtained) survive termination of this Agreement.

14. Updates to This Agreement

We may update this Agreement from time to time. When we do, we will tell the owners and administrators of your account by email, and show a notice in the Platform, at least 30 days before the updated Agreement must be accepted. Material changes include, but are not limited to, changes to pricing or payment terms, modifications to data rights or data handling practices, changes to the limitation of liability or disclaimer of warranties, and changes to the dispute resolution or arbitration provisions.

An owner or administrator may accept the updated Agreement for your account at any time during that period, and it applies to your account from that acceptance; until then, the version your account last accepted continues to apply. If the updated Agreement has not been accepted by the date stated in the notice, access to the Platform for every user in your account is paused until an owner or administrator accepts it. While access is paused, your account can still manage or cancel its Subscription, contact support, and view and export its spray application records. If you do not agree to the updated Agreement, you may cancel your Subscription before that date without early-termination penalty.

15. Dispute Resolution

Informal resolution first. Before initiating any formal proceeding, you agree to contact us at [email protected] with a written description of the dispute and your proposed resolution. We will attempt to resolve it informally within 30 days.

Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Platform — except as noted below — shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its then-current Commercial Arbitration Rules, or by another arbitration service mutually agreed upon in writing, rather than in court. The arbitration shall take place in Monona County, Iowa, or by remote hearing at Claimant's election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. DroneCommand will pay all filing fees, arbitrator compensation, and any other costs of arbitration that would not be imposed on you in court. You will not be required to pay any arbitration costs that exceed what you would pay to file in state court. Each party shall otherwise pay its own attorneys' fees, except where applicable law requires otherwise or the arbitrator awards fees for frivolous claims.

Exceptions. Either party may bring claims in small claims court if the claim qualifies. Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

No class actions. All claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding. DroneCommand likewise waives its right to bring claims against you as part of a class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.

Opt-out. BY USING THIS PLATFORM, YOU ARE WAIVING YOUR RIGHT TO SUE IN COURT BEFORE A JUDGE OR JURY. You may opt out of this arbitration agreement by sending written notice titled "ARBITRATION OPT-OUT" to [email protected] within 60 days of the date you first create an account (your "Acceptance Date," confirmed in your account creation email). If you did not receive or cannot locate your account creation email, contact us and we will extend your opt-out window by 30 days from the date of our response. We will confirm receipt within 5 business days. If you submit a valid opt-out, arbitration does not apply to you and you may pursue claims in court. Opting out does not affect any other provision of this Agreement.

16. Governing Law

This Agreement is governed by the laws of the State of Iowa, without regard to its conflict-of-law principles. For any claims not subject to arbitration under Section 15, you consent to the exclusive jurisdiction of the state courts in Monona County, Iowa, and the United States District Court for the Northern District of Iowa. To the extent any applicable state law prohibits enforcement of this choice-of-law or forum-selection provision, the consumer protection laws of your home state shall apply to claims brought under those state consumer protection statutes only. Nothing in this section limits your rights under the consumer protection laws of your state of residence.

17. Mobile Applications

The Mobile Apps are part of the Platform, and this Agreement governs your use of them. Use of the Mobile Apps requires an account and an active Subscription; the Mobile Apps do not themselves sell or change a Subscription.

Accounts are created and paid for on our website; the Mobile Apps are for signing in and using the Platform.

Apps obtained from the Apple App Store. If you obtained a Mobile App from Apple Inc.'s App Store, the following terms also apply, and they control over any conflicting term in this Agreement as it relates to that Mobile App:

Apps obtained from Google Play. If you obtained a Mobile App from Google Play, your use of Google Play is governed by Google's terms. This Agreement is between you and Drone Command, LLC only, and Google is not responsible for the Mobile App or its content.

Questions, complaints, or claims about a Mobile App should be directed to Drone Command, LLC using the contact details in Section 18.

18. Contact Us

For questions about this Agreement, your license, or the Platform:

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